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AI & Law: Legal Apologies
by Dr. Lance B. Eliot
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Key briefing points about this article:
- AI systems are increasingly being programmed to emit apologies
- Some like the apology and feel better, while others find it insulting and a hollow gesture
- There is a substantial body of legal literature on the topic of law-and-apologies
- In some respects, an apology is legally exculpatory and in other ways legally inculpatory
- Firms making AI might be digging themselves a hole, plus AI liability could later arise
Introduction
Are you the type of person that expects to get an apology when someone else has done something wrong or that you feel otherwise owes you an act of contrition?
If so, you’ll be glad to know that AI systems are increasingly emitting a sorrowful response when they have done something that you don’t like or that has potentially hurt your feelings. That being said, keep in mind that today’s AI is not sentient and nor even close to reaching such…
